Page, an out of state student, is moving away from her home in Indiana for the first time. She is unsure about looking for housing in a big city like San Diego. She is hoping for a liitle coaching, something she can refer to that tells her what she should look for in an apartment, how to do it, and what types of things she should think about as she goes through the process. Page needs a job aid that can guide, provide information, influence her perspectives. This is what coaching or heuristic job aids do. They provide expert viewpoints and key information to allow individuals to perform better.

Characteristics

Job aids to support decion making and coaching :

Travel Safety

When Jon was planning his trip to Europe, he was nervous. He had no idea what to do, where to go. He had no perspectives to guide him in his travel planning.

He needs job aids that will help give him a way to think about this and some pointers. An important issue for any traveler is travel safety. Fortunately for Jon, there is a webspot for this too!

When you are ready to come back, pull down on the GO menu in Netscape to menu item named "Coaching JA's", which will bring you back here.

Travel Safety

Jon should now be able to make better and safer decisions. This job aid increases his confidence as well, because it reduces his uncertainty about the trip. He has a mental framework to guide his travels

Mind your Beesness

Rubio's is a popular mexican food chain in San Diego. As part of their community service, they provided a job aid to help protect us from the visit of the Killer Bees.

A combination of facts and tips helps those in need, but the job aid doesn't seem so useful. After seeing this, do you have some key perspectives or action ideas that will help you with killer bees? Although it has noble intentions, the job aid doesn't really have enough information. If the killer bees are coming, you better get some additional performance support!

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