Benchmarking:
The Impetus for Transformation

A presentation for the San Diego Chapter of ISPI/January Chapter Meeting

Marcie J. Bober, Ph.D.
San Diego State University
Dept. of Educational Technology

http://edweb.sdsu.edu/bober/Jan2006ISPI/index.htm

Agenda

Suppose you were part of an EdTec program facing competition and a host of other demands. What would benchmarking accomplish?

What distinguishes benchmarking from other evaluative strategies? [What it is ... and isn't.]

Benchmarking: varying purposes (and processes)

Developing a plan for benchmarking: the essentials

Activity: Benchmarking in your own setting


Getting started: a variety of references and resources

Definitions/explanations:

Wikipedia (a general but useful overview)

Benchmarking Exchange

About.com

Public Sector Benchmarking Service (UK)

Driving Your Company's Value/Strategic Benchmarking for Value (one of many texts on the subject)

Organizations:

Baldrige National Quality Program (business and education criteria ... and the application/review processes for 2006)

The Higher Education Benchmarking Consortium

BenchmarkPortal.com

Benchmarking Network

ASTD Benchmarking Forum (and application); Benchmarking Info-line

Articles:

Benchmarking in Civil Aviation: Some Empirical Evidence

Benchmarking Call Centers

SDSU Example:

Tarryn Smith: A Study of EdTech Programs

Let's Get Started:

Project Initiation Document (PID)

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© 2006, M. J. Bober