The instructional objective of Pesky's Baja Blast game is to reinforce for players instruction and materials presented during Rubio's Baja Grill management training.
The game is designed to be used by manager trainees for Rubio's restaurants. The trainees currently receive four weeks of training at a designated training store in San Diego, CA. Additionally, they attend 2 four-hour seminars ("Shark" classes) where they review what they learn during in-store training plus other information deemed essential by the company. In the current "Shark" training classes, this information is reviewed through a game where trainees (typically 4 to 12 people) are divided into teams and the training coordinator fires questions at them. The first team to answer correctly receives points. The team team with the most points wins. Pesky's Baja Blast would replace this verbal game.
All trainees have to take a written test upon completion of their training and before they can work in their new stores. They must earn a score of 90% or better to pass. Trainees playing this game acquire and practice their knowledge of questions found on the test. Correct answers gives them pesos to buy food as they progress towards the Finish (exit the game as a manger). To win the game, they must be first to exit the game at the Finish door with one of each type of food item on their Food Tray.
The management trainees are diverse, but typically they are in their 20's to mid 30's. They represent all ethnic groups and are both male and female. All have high school diplomas and some have college experience. They all have restaurant or service backgrounds and many have worked for Rubio's as hourly employees. They can draw on their prior knowledge base and what they are learning during training to play this game.
The game can be used repeatedly throughout Shark Class training. Repeated playing of the game will serve to reinforce required information needed to pass their written tests and that will help players be sucessful managers in their new stores.
The trainees at the Shark classes are in different weeks of training and have different levels of experience with Rubios standards and specifications. Therefore, teams are grouped by the training coordinator to balance the team for knowledge of the content. This assures that one team will not have all first week trainees while the other team has all fourth week trainees.
Rubio's plans to open forty to fifty new restaurants next year and must hire and train managers to staff these and existing stores. This game facilitates efforts to prepare potential new managers to meet this pressing need.
The object of the game is to answer Rubio's management related questions as you navigate the game board. Players, working in teams, receive pesos for each correct answer that they give, which can be used to purchase Rubio's food items (tacos, quesadillas, burritos, nachos and drinks.) These food items are place on each teams trays as the traverse the board. The first team to exit the board with a full tray, containing at least one of each food item, wins the game.
The game is quickly and easily set-up. It is designed to be completed in 30 minutes to 1 hour, to accommodate time availability in the present Shark Class schedule.
The game is a
race to be the first one to the Finish and out the door to a
new management position. To exit the game, teams must have
one of each kind of food on the Food Tray (taco, burrito,
enchilada, nachos and a drink) The path that each team
travels on from Start to Finish is made up of different
colored circles and other "special circumstances" spaces.
When a team lands on a green, orange or yellow circle, the
Head Taco will pull a card of the same color and read the
question. When a team answers correctly, they receive two
pesos towards purchase of food for their tray. If they
answer wrong, the other team gets a chance at the questions.
The bandito squares and ole circles are "special
circumstance" circles where teams give up $$ or food - or
can receive $$ from the bank or steal a food item the
Starting the Game
Color Circles (question cards)
Banditos and Ole spaces
Banditos come in two forms - money grubbing and hungry.
The original idea of this project was to design a generic restaurant management game based on one previous restaurant from the content expert's background in the field. The game board was to be a "blueprint" of a restaurant, and the players (management trainees) traveled throughout the restaurant answering questions from different areas--the kitchen, dining room, bar, etc.
The final choice is based on the current employer of the content expert, who now works for Rubio's. Permission was obtained from a district supervisor and the training department to use Rubios material, and the company is interested in seeing the final result, possibly to be used as a training tool.
Background information was obtained from the designer who works for Rubios, the Rubio's Management Training Manual, and the Rubio's web site.
Designers obtained feedback on game design from Dr. Bernie Dodge and feedback on our game itself from fellow students in Ed Tec 670. The team wanted the game board to reflect Rubio's culture, therefore it was decided not to use the "blueprint" idea, as Rubios does not have as many components (i.e., no bar, host stand) as a full service restaurant. The players now follow a linear path that that gives them the opportunity to earn pesos to purchase food. The food items purchased and the Food Trays to hold, them reflect dining in a Rubio's. The Ole space reflect the company's use of an 800 number to collect complaints and positive feedback. Landing on an Ole space indicates the team has received a "guest compliment" and, consequently, the chance to collect 4 pesos from the bank or take food from the opposing team. The "bandito" spaces reflect the hectice and competitive nature of this industry. When a team lands on a "bandito" space, their competitors can steal a food item from their tray or 2 of their pesos.
Once created, it became apparent that some redesign would enhance the visibility of the game board. Future iterations would remove the background of a stylized Rubios restaurant, in favor of a solid color, making the path more easily discernable.
The Game Board
Books & Journals
Last updated October xx 1999