Training Needs Assessment

TRAINING NEEDS ASSESSMENT HELPS PERFORMANCE TECHNOLOGISTS design and develop appropriate solutions when the performance problem involves a lack of skills or knowledge. This article provides answers to some common questions about training needs assessment.

Training Needs Assessment: Are you sure? Before investing in a training needs assessment, be sure that education, training or information will effectively solve the problem. Don't waste company time and money on a needless effort. People often "jump the gun" by assuming that training is the best the solution to performance problems. Before you make that assumption, be sure training is the best solution by conducting a performance analysis.

How do I collect information for a training needs assessment? When conducting a training needs assessment, gather information that will help you identify the most effective solution. The following techniques will help you get the information you need: Interview employees Interview customers Conduct surveys Observe the workplace Read documents relevant to job

What solution will work best? After you conduct the training needs assessment, design and develop an appropriate solution based on your findings. Solution systems typically include: Information Support: job aids electronic performance support systems Training and Education: courses computer based training workshops	This page designed by Lisa M.Vella. Also see EET articles on: Conducting Performance Analysis Information and training solutions to performance problems Performance Analysis: an overview Why Performance Analysis   Special thanks to my Ed Tech 561 team for helping me complete this project. I would also like to thank Cindy Nelson and Abdur Shoyeb, my models in the photographs.