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The
Defense Acquisition University (DAU) offers a variety of courses
as either web learning modules, a combination of web learning modules
and live e-learning classes, or a hybrid of online and face-to-face
experiences. PMT 352 is a blended course, employing a 60-day remote
portion (50 hours online) and a 6-week in-residence workshop portion.ortion.
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The
Challenge
There
were many reasons driving the decision to move courses online: to
increase access to the courses by the workforce, to keep learners
at home and in their own work environment rather than having to
be gone for extended periods for training, and to reduce travel
costs.
DAU currently has 18 courses that in some part or their entirety
are offered over the Internet. DAU first deployed distance learning
(DL) courses in 1998 and had approximately 600 graduates in FY98.
In FY03 they expect over 15,000 students per year taking online
courses, accounting for over 1,500,000 hours of student seat-time.
The
Solution
The
Program Management Office Course (PMOC) is a unique, challenging
course designed to produce capable PMO integrated product team (IPT)
members and leaders. The PMOC is a blended course, employing a 60-day
remote portion (50 hours online) and a 6-week in-residence workshop
portion. There are seven total components to PMT 352. The first
four are completed remotely over the Internet and the final three
are completed in a workshop at one of the DAU campuses.
The workshop component of PMT 352 simulates a real IPT and illustrates
how different roles interact and contribute to the success of a
program. Unlike the web modules, one scenario is used throughout
all classroom exercises. The Joint Reconnaissance and Autonomous
Targeting System (JRATS) scenario plans the development, integration,
production, deployment and operations support of a joint system
of systems, consisting of unmanned aerial and ground vehicles with
a command and control station.
All the materials and resources necessary for the workshop activities
are online. However, students don't have access to workshop content
until they come to the workshop. Then, they can access the content
online through the LMS. In class, students can use laptop computers
to access the online course materials.
See how PMT 352 fits into the DAU
Distance and Blended Learning solution.
E-Learning
Strategies
Figure 1
- Upon entering each exercise, students are presented with a
Situation update from their supervisor as seen in Figure
1 above. The situation briefs the student IPTs on what has happened
since the last exercise and gives a high level overview of the
team's goals for the exercise.
- Instructions provide specific information and recent
decisions that are critical to the situation provided in the
Exercise. A detailed description of the team's mission for the
Exercise is also provided.
- The instructor will assign each student a team Role
that they will assume throughout the Exercise. One team member
will function as the team lead to coordinate and manage the
efforts of the entire team. The team lead will also be responsible
for briefing the team's findings to the Program Manager. Roles
will rotate and change with each Exercise. Each role receives
a memo outlining their responsibilities during each stage of
the JRATS program.
- Artifacts are program documentation specific to an
Exercise. Team members use this information to complete the
tasks assigned within the respective role memo.
- Within Job Aids, templates and supporting information
are provided to help students complete tasks and exercises.
- Learning Objectives are what students are expected
to know after completing an exercise.
- Summary provides a list of the lessons students have
learned through completing the exercise.
- The Peer Feedback section allows students to provide
feedback on teammates' teaming and leadership skills. The feedback
is not included in a student's grade; it is for professional
development purposes only. A summary of the feedback will be
sent to students upon completion of the course.
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Successful
Results
E-learning
has helped DAU achieve the desired results.
Increased access. For instance, before e-learning, about
3000 people per year completed the ACQ101 course. Now, about 9000
people per year complete the online ACQ101 course.
Cost savings. Money that used to be budgeted for travel is
now being put into further development efforts.
Lessons
Learned
DAU
has learned a lot through its experience with e-learning and blended
learning. See the example of DAU
Distance and Blended Learning.
For
More Information
Luis
Ramirez Director, DAU Virtual Learning Center
luis.ramirez@dau.mil
Office (703) 805-5161
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