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Gainsharing By Walter Weckmann |
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Gainsharing is a bonus incentive system designed to
improve productivity through employee involvement, with the gains
from "working smarter" shared between the employer and
the employees according to a predetermined formula (AFSCME,
1995). It includes (1) a financial measurement and feedback system
to monitor company performance and distribute gains in the form
of bonuses when appropriate, and (2) a focused involvement system
to eliminate barriers to improved company performance (gainsharing.com,
2004). Gainsharing, in one form or another, has been around since
the 1930's. Gainsharing most definitely is NOT profit sharing,
although there are some similarities. Profit sharing is generally
tied to the company's overall performance, whereas gainsharing focuses
on the company's most vital performance metrics. Payments come out
of increased revenue or reduction in costs. Profit sharing typically
runs on a quarterly or annual cycle, whereas gainsharing generally
cycles on a monthly basis. As a result, more frequent performance
discussions take place; with the added benefit that mediocre or
poor performance is addressed sooner. While there are both similarities
and differences between profit sharing and gainsharing, this does
not mean that the two programs must be implemented exclusively of
one another. Many companies that use profit-sharing use gainsharing
also and the two systems work well together. "Gainsharing has a simple, but essential purpose.
To involve staff in helping to improve our business." - Barry
Turley, former CEO The Yellow Bus Company. There were many changes
introduced in the Yellow Bus Company as a direct result of Gainsharing.
They were so successful that in late 1998 the company was sold to
an international company, Stagecoach, for a sum in excess of one
hundred and ten million dollars. Not bad for a company that a few
years before had been losing nearly a million dollars a week! (GainSharing
Online, 2004). Gainsharing works best when company performance
levels can be easily quantified. Employee involvement significantly
enhances the effectiveness of incentive pay. When used simultaneously,
productivity gains from combining these techniques can exceed gains
achieved separately. Gains must be verifiable, and clearly stated
at the outset. Table 1.1 demonstrates how gains have been defined
in various organizations. 1.1 Examples of how
gains are defined in various organizations (AFSCME) The Indianapolis Department of Public Works (DPW) agreement
with AFSCME Council 62 and Locals 725, 1887, 1831, 3131, and
3766 defines gain as the difference between bid operating
costs and actual annual operating costs. Service improvement,
defined as a reduction in the total number of annual calls,
is also considered in computing gains. The City of Loveland, Colorado's gainsharing program, which
has been in effect since 1982, set three distinct criteria
in defining gain: city revenues had to exceed actual expenses;
actual expenses had to be less than or equal to the prior
year's expenses on a per capita basis; and there had to be
an acceptable level of satisfaction with city services as
determined by a citizen satisfaction survey performed each
year. Gainsharing is used in more than a quarter of Fortune 1000 companies,
as well as many smaller firms and public sector organizations (GainSharing
Online, 2004). In 1991, a study by the U.S. General Accounting
Office of 76 companies found that with gainsharing, the average
company improved productivity by 17 percent in the first year (Imberman,
1995). New Zealand Can Ltd. New Zealand Can Ltd was a part of the
AMCOR group. This plant, in south Auckland, New Zealand, employed
around 70 people, and made aluminum cans for drinks like coca-cola
and beer. Gainsharing was introduced just before Christmas 1995,
and on Christmas Eve, 1996, the plant made a record number of cans
in a day. The gainsharing process produced considerable benefits
in terms of employee concern for the success of the business and
greater understanding of the priorities for achieving success. It
also rewarded the company's employees fairly for their efforts. Chelsea Sugar Company Ltd. Gainsharing was introduced early
in 1996 as part of a program of change which included introducing
self-managed teams. An objective for Gainsharing was to support
the restructuring and reward employees for their cooperation and
commitment. The Chelsea Sugar Gainsharing System produced significant
improvements in several key indicators for success (GainSharing
Online, 2004). References
Author Note
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